Thank you for choosing Van der Valk Hotel Heerlen.
Via this online room directory you can receive information about our hotel and location of this hotel.
Should you have any other questions, please do not hesitate to contact our hotel reception any time, is open 24 hours a day. To reach our reception by telephone, please dial #9.
On behalf of our entire team we wish you a pleasant stay in our hotel!
We kindly request you to check out before 11 am.
After 11 am you may still use our facilities.
A late checkout is possible upon availability, and we charge €10 per hour extra. Please note that this must always be reserved at our reception.
Our breakfast buffet will be served daily in our Live-Cooking restaurant on the fifth floor:
Monday till Friday:
7 am - 10:30 am
Saturday and Sunday:
7 am - 11 am
*During schoolbreaks of (inter)national Holidays our opening times can deviate from the above.
For a delicious lunch or dinner, you can visit our à la carte restaurant seven days a week. We recommend that you book your table in advance at our hotel reception.
Monday to Sunday:
Lunch: 12 PM - 4:30 PM
Dinner: 4:40 PM - 9:30 PM
Our atmospheric Hotelbar is the ideal location for an informal drink with family, friends and colleagues.
Monday to Saturday:
5:30 PM - 0:00 AM
Sunday:
5 PM - 11 PM
Whoever thinks of cycling in South Limburg initially thinks of climbing the many hills in the region. But the most southern province of the Netherlands is also the ideal cycling region for recreational cyclists. You can rent: 7-speed bicycles, e-bikes, e-choppers and e-scooters.
Dining in your room? No problem! Scan the QR code on your desk to view our Room Service menu and place your order.
Smoking
We kindly ask you not to smoke in your hotel room. You can only smoke on your terrace or balcony with the door closed. Smoking in rooms with a French balcony, even with the door open, is never allowed. Unfortunately, we are forced to charge a fine of 150 euros and any additional costs that result from violating this rule.
Bathrobes
Bathrobes can be rented at the hotel reception for a small rent and a deposit.
Bicycle storage
The bicycle shed is located on the ground floor of the main building, accessible by elevator.
Late check out
Late check-out is only possible based on availability, please contact our reception for more information. This service is for a fee.
Check-out time
We kindly request you to check out before 11 am.
You can then still use our facilities.
Free WIFI
Free WiFi is available throughout our hotel via the network: Hotel Heerlen
Huisregels
For you and our safety we use house rules. When you stay at Hotel Heerlen, you agree to our house rules. You can view them here. In addition, there is a general smoking ban throughout the hotel. If we find this, a fine and possible expulsion will follow.
The heated indoor pool offers you the relaxation you need after exercise. The water is +30 C, so you can relax your muscles optimally. From swimming laps to relaxing in our whirlpool; everything is possible!
Forgot your swimsuit? At the entrance of Badhuys TerWorm there is a vending machine with basic swimwear.
itness helps you achieve just about any personal goal you set your mind to. This way you can exercise in order to stay healthy and in shape. Moreover, fitness is a great way to lose weight or grow muscles.
We have ensured that our fitness centre has what all fitness centre’s should have, namely, a variation in equipment. We only have high-quality equipment from Matrix.
As a hotel guest you can use the fitness of Badhuys Terworm free of charge.
TerWorm estate invites you to take a lovely walk. In addition, the Estate is suitable for running. There are various walking / trimming routes on paved paths. The routes are approximately 4 to 7 km long. If you combine both routes you have a jogging track of no less than 10 km and everything directly in "our backyard". Keep in mind that TerWorm Estate is less well lit in some places during the adventures.
Your room is equipped with a climate control system. This system ensures that your room can be set to the desired temperature. Below you will find an instruction.
To adjust the temperature to your liking, you can use the turn button on the controller. When the turn button is in the middle position, the thermostat is set at approximately 21°C. When you turn the turn button to– or to + the temperature will be reduced or increased by up to 3°C. The grey button turns the air supply on. This must be switched on, to use the heating / air conditioning. Once the air supply is turned on, you can turn up the volume from the air supply by pressing the button again. The green lights on the controller indicate what strength the air supply is set on. When there’s no light on the climate control, then the air supply is out.
TO HEAT When the turn button is set on +, you can set the air supply warmer. The heating is working to an outside temperature of 20 ° C.
Cold in the room and a outdoor temperature exceeds 20 ° C? We recommend you to turn off the climate control (including air conditioning) and keep windows closed. The room will heat faster this way
Cold in the room and a outdoor temperature exceeds 20 ° C? We recommend you to turn off the climate control (including air conditioning) and keep windows closed. The room will heat faster this way
TO COOL: When the turn button is set on -, you can set the air supply colder. The air conditioning works only with an outside temperature above 14 ° C.
It is advisable to keep the windows and doors closed when using the air conditioning. Hot in the room, but no outside temprature above 14 ° C (for example at night)? We recommend you to turn off the climate control and possibly open a window
South Limburg is not only known for its beautiful landscape and Burgundian hospitality, but also for all its international top attractions. Discover both the historical and contemporary sights that South Limburg has to offer or enjoy some sporting activities in the hilly countryside! There is a lot to experience .
Do your bit for the environment and make a GREEN choice! Can we skip cleaning your room during your stay? Let us know your GREEN choice via tel 9 or answer the email you receive in the evening of check-in.
A stocked minibar? Order our minibar package at the reception. You will also find 2 vending machines in the lobby with different drinks and snacks.
We believe that hospitality combines perfectly with environmentally friendly business operations. Hotel Heerlen is in possession of a Green Key gold quality mark.
