On this page, you will find detailed information about our various room types, their amenities, room service, and our digital facilities.
If you cannot find the answer to your question after reviewing this information, please feel free to contact our reception at info@heerlen.valk.nl.
You can choose from Comfort Twin, Comfort King, Comfort Triple, Superior Twin, Superior King, Family rooms and various suites.
Maximum occupancy varies by room type*. Our Comfort Twin, Comfort King, Superior King, and suites can accommodate up to 2 guests.
The Comfort Triple room is suitable for up to 3 guests, the Superior Twin for up to 4 guests, and our Family Rooms for up to 2 adults and 4 children.
*A baby cot can be added to any roomtype.
We do not have extra beds available for the rooms.
Yes, baby cots are available upon request or can be added to your reservation during the booking process.
Baby cots are available for €15.00 per night each.
The rooms do not have air conditioning, but they are equipped with climate control.
Yes, guests can adjust the temperature in their room themselves using the climate control system.
Yes, complimentary Wi-Fi is available throughout the entire hotel.
Yes, all room types feature a walk-in shower.
es, all room types feature a bathtub, with the exception of our Comfort King Shower and Comfort Accessible rooms.
Our Comfort Accessible rooms are fully wheelchair accessible.
Grab rails are installed at both the toilet and in the shower.
The Comfort Accessible rooms can be booked in the same way as all other room types. This can be done via our website or app, by phone, or by email. After making your reservation, you will receive a confirmation via your chosen method of contact.
As standard, grab rails are fitted by the toilet and in the shower. Additionally, a fold-down shower seat is mounted to the wall in the shower. A separate shower stool can be placed in the room upon request. Please contact reception to arrange this.
Our Comfort Accessible rooms are completely threshold-free. This includes the bathroom.
Our duvets and pillows are hypoallergenic as standard.
We have a number of Comfort King Terrace and Garden Side rooms with laminate flooring. You can historical inquire about these in advance via reception. Our Comfort Twin Whirlpool and Terrace rooms are also all equipped with laminate flooring. This is the room type where dogs are allowed.
Our Superior Twin and Superior King rooms, as well as the Be Pure and Be Serene suites, feature either a balcony or a terrace.
Our Comfort Twin Whirlpool and Terrace, Comfort Twin Terrace and Garden Side, Comfort King Terrace and Garden Side, Superior Twin and Superior King rooms, Be Cozy Suite, Be Comfy Suite and one Be Serene Suite feature a terrace. The Family Rooms and Be Relaxed Suites feature a roof terrace.
Smoking is permitted on the balconies and terraces. However, the balcony or terrace door must remain closed.
Dogs are only allowed in the Comfort Twin Whirlpool and Terrace room and the Comfort Accessible room. A maximum of 2 dogs is permitted per room. A pet fee of €15.00 per dog, per night applies. For more information, please contact our reception or check the pet FAQ section.
No, only dogs are allowed, and exclusively in the designated rooms.